How do I file a dispute?
To start the dispute process, find your order number here, then go to our support contact form. Please include the following details:
- Order number (disputes cannot be processed without an order number)
- Are you currently blocked from communicating with the user?
- If yes, what is the date of last contact?
- Send any supporting documents to prove your claim. i.e. screenshots of payment confirmation, delivery details, etc.