Frequently Asked Questions

Coins

• How do coins work?

Payouts

• How do payouts work?

Reviews

• How do reviews work?

General

• Buyers: tips to reduce risk of fraud
• What is the process for an order - what are the steps?
• What are points for and how do they work?
• What payment methods can I use for transactions?
• Do you have a mobile app?
• What should I use for payments?
• Sellers: Tips for popular search terms
• Privacy in the Used Panties Fetish Community

Disputes/Claims

• How do I file a dispute?

Technical

• Coin listings and Private Media Cloud
• I can't open my inbox messages.

Billing

• What shows on my bank statement?
• How can I update my billing info?
• How do I cancel my subscription?

Account

• What is Top Shop?
• Inactivity policy for buyers
• How to change email address or username on my account?
• How do I delete my account?
• I was asked to upgrade to premium again when I logged in today.
• I get declined when trying to upgrade to premium.